PlayWins Cookies Policy

At PlayWins, we use cookies and similar tracking technologies to make your time on our website safer, faster and more personalised. This Cookies Policy explains what cookies are, how we use them across PlayWins Casino, and what choices you have when you visit playwins.com. By continuing to use our services, you agree that we may place cookies on your device in accordance with this policy.

What Are Cookies

Cookies are small text files that are stored on your computer, smartphone or tablet when you visit a website. We use them to recognise your device, remember your preferences, and understand how you interact with our platform. Here at Play Wins, we also use similar technologies such as web beacons, pixels and local storage to achieve the same purposes.

How We Use Cookies at PlayWins Casino

We rely on cookies for several essential functions across Play Wins Casino, including keeping you securely signed in, remembering your language and currency settings, and helping us detect and prevent fraudulent activity. Our PlayWins platform also uses cookies to measure the performance of our games, sportsbook and promotional pages so that we can continuously improve the service we offer you.

• We use cookies to keep your account session active while you play
• We use cookies to remember your cookie consent choices
• We use cookies to detect suspicious login attempts and protect your account
• We use cookies to analyse traffic and improve the performance of PlayWins Casino

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for our website to function. Without them, we cannot provide core services such as account login, secure navigation, and access to our games. We do not require your consent to place these cookies, as our services would not operate correctly without them.

Functional Cookies

We use functional cookies to remember choices you make on our site, such as your preferred language or display settings. These cookies allow us to provide a more personalised and convenient experience whenever you return to PlayWins.

Performance and Analytics Cookies

Our performance cookies collect information about how visitors use our website, including which pages are visited most often and whether any errors occur. We use this data in aggregate form to improve the layout, speed and content of Play Wins, and this information does not usually identify you personally.

Advertising and Targeting Cookies

We, and our carefully selected third-party partners, may use cookies to deliver advertising that is more relevant to you and your interests, both on our website and elsewhere online. These cookies also help us measure the effectiveness of our marketing campaigns.

Cookies and Your PlayWins Login

When you access your account, we use cookies to keep your PlayWins login session active so that you do not need to re-enter your credentials on every page. This same technology supports your PlayWins Casino login across our website whenever you switch between the casino, live casino and sportsbook verticals. If you clear your cookies, you may need to log in again the next time you visit us.

Cookies on Our PlayWins App

Where we offer access to our services through the PlayWins app or a browser-based mobile experience, similar tracking technologies are used to remember your settings, keep your session secure, and ensure that our PlayWins casino app performs reliably on your device. We apply the same cookie standards to our mobile experience as we do to our desktop website.

Cookies Related to Bonuses and Promotions

We also use cookies to track your eligibility for promotional offers, including our PlayWins bonus and PlayWins casino bonus campaigns. These cookies help us confirm whether you qualify for a specific promotion, such as our PlayWins no deposit bonus or PlayWins casino no deposit bonus offers, and to prevent the same offer from being claimed more than once per player or household. Cookies used for this purpose form part of our fraud-prevention and compliance obligations under our licence with the UK Gambling Commission.

Third-Party Cookies

Some cookies on our website are placed by trusted third parties, such as payment providers, analytics services, and marketing partners. We do not control these third-party cookies directly, and we encourage you to review the relevant third party's own cookie or privacy policy for further information. We only work with partners who are required to handle your data in a manner consistent with applicable UK data protection law.

How Long Do Cookies Last

We use both session cookies, which are deleted automatically once you close your browser, and persistent cookies, which remain on your device for a set period or until you delete them manually. The duration of each cookie depends on its specific purpose, ranging from a single browsing session to several months for certain preference and analytics cookies.

Managing Your Cookie Preferences

You have control over how we use cookies. Most web browsers allow you to view, manage, delete and block cookies through their settings menu. Please note that if you disable essential cookies, some parts of our website, including account login and game access, may no longer function correctly.

• You can adjust your browser settings to refuse some or all cookies
• You can delete cookies that have already been placed on your device
• You can use our on-site cookie consent tool to manage non-essential cookies
• You may need to update your preferences separately on each device you use

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our own business practices. Any updates will be published on this page, and we encourage you to review this policy periodically. Your continued use of PlayWins after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies or wish to exercise any of your rights in relation to your data, please contact our support team at support@playwins.com. We aim to respond to all reasonable enquiries about our cookie practices as quickly as possible.